TV Fool  

Go Back   TV Fool > Over The Air Services > Help With Reception

Notices

Reply
 
Thread Tools
Old 11-Feb-2015, 2:55 PM   #1
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
Would losing one whisker from an 8 bay cause loss of a channel?

I purchased and mounted a Solid Signal Xtreme Signal HDB8X 8 Bay VHF/UHF antenna last summer and found one of the whiskers (out of a total of sixteen) on the ground last week.

Perhaps heavy wet snow or wind or who knows what caused it. All of the nine channels I get seemed to still be ok.

And then a couple days later my channel at 2.1 (KASA FOX) disappeared and has been gone for nearly a week. I've done several rescans and no other channels are affected.

I'm thinking there's a possibility that the KASA translator is down, which has happened before. But could it be that one whisker missing is the problem?

Here's my TV Fool report from today-
http://www.tvfool.com/?option=com_wr...2c153dcfc704a7

I don't see KASA Fox on it anymore....could it just have been dropped?

Any thoughts appreciated.
Thanks

Last edited by billydee; 11-Feb-2015 at 3:19 PM.
billydee is offline   Reply With Quote
Old 11-Feb-2015, 3:36 PM   #2
ADTech
Antennas Direct Tech Supp
 
Join Date: Jan 2010
Posts: 2,942
Quote:
I don't see KASA Fox on it anymore....could it just have been dropped?
You'd have to contact KASA and inquire about the current status of their translator (or find someone local that is getting it, perhaps).

K50FS should be the KASA translator and it's the in same place on your list as it was back in April.
__________________
Antennas Direct Tech Support

For support and recommendations regarding our products, please contact us directly at https://www.antennasdirect.com/customer-service.html

Sorry, I'm not a mod and cannot assist with your site registration.

Last edited by ADTech; 11-Feb-2015 at 3:41 PM.
ADTech is offline   Reply With Quote
Old 11-Feb-2015, 4:22 PM   #3
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
Quote:
Originally Posted by ADTech View Post
You'd have to contact KASA and inquire about the current status of their translator (or find someone local that is getting it, perhaps).

K50FS should be the KASA translator and it's the in same place on your list as it was back in April.
I'll try that inquiring with them, don't know anyone local that's doing the same thing. Thanks for your advice.

I really should get up there and verify the 109 degree direction for the one set of bays on the HDB8X. That said, I'm a little upset that the whisker broke off that easily.
billydee is offline   Reply With Quote
Old 11-Feb-2015, 6:16 PM   #4
ADTech
Antennas Direct Tech Supp
 
Join Date: Jan 2010
Posts: 2,942
I'd suggest calling the company that imported the antenna from China and sold it to you.
__________________
Antennas Direct Tech Support

For support and recommendations regarding our products, please contact us directly at https://www.antennasdirect.com/customer-service.html

Sorry, I'm not a mod and cannot assist with your site registration.
ADTech is offline   Reply With Quote
Old 11-Feb-2015, 6:49 PM   #5
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
Quote:
Originally Posted by ADTech View Post
I'd suggest calling the company that imported the antenna from China and sold it to you.
I sent them an email yesterday and will follow-up by phone in a day or two if I don't hear back.

Probable lesson learned here- you get what you pay for. The HDB8X sure seemed like a good deal...

Contacting KASA and K5F0S has been a black hole so far. Can't get a real person to even ask about it.
billydee is offline   Reply With Quote
Old 12-Feb-2015, 3:01 PM   #6
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
This is what I heard back from the antenna seller-
While there is nothing you can do to fix that particular problem, I do have suggestion as to what you can do. Instead of replacing the entire antenna, you could purchase a HDB4X and just replace the broken half of the antenna. The HDB8X is made up of two HDB4X’s combined together.

Lot of help that advice is...

So yesterday I climbed up there and took a look. It appears the whisker that came off can be reattached with some crazy glue. I'll do that this weekend. I propped it up in place with some tape for now.

I rechecked the 109 and 342 degree angle for the antenna and they're all still good. And I've given up on trying to find out if there's a problem with the KASA translator. I can't get a live person to save my life.

Last edited by billydee; 12-Feb-2015 at 3:42 PM. Reason: changed 242 to 342
billydee is offline   Reply With Quote
Old 13-Feb-2015, 12:13 PM   #7
Stereocraig
Senior Member
 
Join Date: Sep 2012
Posts: 472
Attaching the whisker w/ Crazy Glue or any other non metallic adhesive, could partially or completely insulate it from the rest of the system.
Plus, it will eventually break down from weather and UV.

The proper thing to do, is to drill out the rivet and replace it w/ #8, or #10 screws, nuts and star washers.

I'm guessing that the other whiskers, may also be close to falling off.
Stereocraig is offline   Reply With Quote
Old 14-Feb-2015, 5:31 PM   #8
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
Quote:
Originally Posted by Stereocraig View Post
Attaching the whisker w/ Crazy Glue or any other non metallic adhesive, could partially or completely insulate it from the rest of the system.
Plus, it will eventually break down from weather and UV.

The proper thing to do, is to drill out the rivet and replace it w/ #8, or #10 screws, nuts and star washers.

I'm guessing that the other whiskers, may also be close to falling off.
That's not a bad idea, I'll give that a try. Thanks!
billydee is offline   Reply With Quote
Old 18-Feb-2015, 3:17 PM   #9
GWM
Junior Member
 
Join Date: Jan 2015
Posts: 5
I'm looking at this same antenna. How would you rate it on fringe reception ?
GWM is offline   Reply With Quote
Old 18-Feb-2015, 3:41 PM   #10
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
Quote:
Originally Posted by GWM View Post
I'm looking at this same antenna. How would you rate it on fringe reception ?
Well I'm no expert like some here and this was my first foray into OTA TV, but that said I'm pretty happy with it.

It picks up all the channels they say it should, at least all of the Line of Sight ones and a few of the 1 and 2 Edge ones if I point that way.

And I find it easy to adjust the bays angles and is very lightweight.

That said I'm a little concerned that the plastic piece holding on one of the whiskers broke off but I think I can repair it easily. We did have quite a bit of wet heavy snow for a while which may have been the culprit.

Good luck.
billydee is offline   Reply With Quote
Old 20-Feb-2015, 10:23 PM   #11
billydee
Junior Member
 
Join Date: Jun 2014
Location: Durango, CO
Posts: 27
Some good news regarding why I can't pick up KF50S (KASA Fox) anymore.
I was able to find the phone number for the engineer and he stated they are having some problems but expect it to be fixed in the next week or so.

So it appears that losing one whisker did no harm.

Thanks to all that offered advice and/or condolences for buying a non-American product.
billydee is offline   Reply With Quote
Reply

Bookmarks

Go Back   TV Fool > Over The Air Services > Help With Reception



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off




All times are GMT. The time now is 10:05 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Copyright © TV Fool, LLC