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Well, I tried the double scan. It didn't bring back the program guide. I have until Feb 26 to file a warranty claim with American Express. I have proceeded with this process.
In regard to the other advice about a guide service, I don't believe this is the same issue. The program guide is Vizio's version much like other brands have theirs. As I mentioned in my post, the guide was displaying until I change the antenna direction which I don't believe is the reason. It maybe coincidental.
Anyway, I will pursue getting it fixed or replaced depending on what Amex says.
Thanks all for your input. If you have any other ideas-I'll be glad to try them.
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