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It sounds as if you've proven one tuner to be less capable than the other.
The cost of a matching transformer is quite a bit less than a new TV... I agree with teleview, it's too easy and inexpensive to not try.
The loss of all digital signals with the CPA-19 installed makes me question if there is a splitter in the system that blocks power to the preamp, or is there a problem with the preamp (out-of-box failure... Antennas Direct support has a very good reputation). Also, the preamp should be mounted close to the antenna, a foot or two as the coax runs. If the balun has not been changed because it's too high to reach, were did you mount the preamp?
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