Quote:
Originally Posted by Mijanat
With the cable I would receive interference from the hospitals older intercom system on several channels(at least that is what the cable company said). Is there any truth to this?
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It may happen to be true, but that doesn't make it right. Cable company's know that a truck roll to fix the problem is costly. In some cases the customer service rep says anything to get you off the phone. In other cases the field technician isn't equipped to solve the problem.
The right approach is for the CSR to send a qualified technician and if he can't fix the problem, send the head technician. As a paying cable customer, you should accept nothing less.