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Step one: please run a tvfool report for exact address and post the link for it.
Step two: return that antenna! You can claim that it didn't meet the specs - the ION station is somewhere around 50 miles from you.
What you have is an antenna that is only modestly sensitive connected to a strong amplifier. Contrary to claims, adding an amplifier does not extend range to that degree. What you need is an antenna like a Winegard 7694P or an Antenncraft HBU-33 to get the channels you want with no amplifier. Final judgement depends on your TVFool report.
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