No Reception For Two Stations

[Kah1230]

Hi there,

I stumbled upon this site while researching my reception issue and figured if anyone could answer my question, it would be here.

First, here is my signal analysis: http://www.tvfool.com/?option=com_wr...0b86f061cc3e31

Our indoor antenna is connected straight into the TV by a 15 foot coax cable. The brand is Clearstream 2 Long Range HDTV antenna (with a supposed 50 foot range.) It's currently sitting about 7 or 8 feet above the ground on top of a tall bookcase near a window (on the first floor of our house.)

Now onto the issue we're having: We're not getting a signal for WWLP and WVIP--both NBC stations. I'm not quite sure when we stopped receiving these two channels, but I know we used to be able to watch them fine with a bit of direction adjusting. The antenna is two years old now and I know we definitely watched them when we first got it. I think we stopped getting the channels a few months ago.

This is puzzling since they are both listed in the "green" range, and especially since WWLP is so close by to us and reception is fine for all the other nearby stations. I've tried angling the antenna into every possible direction and position (which we need to do every once in a while for other stations to come in) and redoing the "channel installation setup" on the TV.

Any ideas for what the problem could be? Does anyone know if NBC has recently changed the way they broadcast the stations in my area since it only seems to be NBC affiliates that we can't get? I don't really want to have to spend more money getting a new antenna, but maybe we need an outdoor one? We're considering running a longer cable and just putting the antenna somewhere on the second floor of our house, so it's up higher, to see if that helps.

Any thoughts are appreciated, thanks!
Kristen

[Electron]

The best for indoor reception is , If the house is wood frame with wood or vinyl siding and a composition shingle roof. Reception will be reduced or blocked if the house is/has , metal framing , concrete , concrete blocks , cinder blocks , metal siding , stucko WIRE , brick from ground to roof , big rocks for walls , metal backed insulation , metal roof , solar panels , antenna is in the basement. Put the CS2 antenna on the second floor. Aim the CS2 at about 265 degree magnetic compass out a west window or 190 degree magnetic compass out a south window. The flat surface of the loops are directed at 265 or 190. Here is how to aim antennas , http://www.kyes.com/antenna/pointing/pointing.html. Can also try reception with the reflector screen of the antenna removed , might get a few more stations/channels. With the reflector screen removed the CS2 reception loops will receive better at the back side of the antenna.

[Electron]

If reception needs more improvement then mount a Antenna Craft HBU33 antenna above the roof aimed at about 190 degree magnetic compass. The HBU33 is desinded to receive VHF channels 7 thru 13 and UHF channels14 thru 69 , your location has two VHF channels WWLP-DT 11 NBC and WTNH-DT 10 ABC , the rest of the receivable channels are UHF. Here are some roof top mounts , http://www.ronard.com/909911.html , http://www.ronard.com/34424560.html , http://www.ronard.com/ychim.html , http://www.ronard.com. Buy the ronard mounts at solidsignal by typing the word ronard in the solidsignal search box or buy from ronard. Here are some places to buy antennas and etc. , http://www.solidsignal.com , http://www.antennacraft.net , http://www.amazon.com , http://www.ramelectronics.net , http://www.tigerdirect.com

[Billiam]

Before you purchase a new antenna try a rescan. Sometimes I lose local channels as well due to something going on at the TV station. But then after I rescan I usually pick up the station again.

If this does not work then they may have made a change to the way their signal is broadcast and you will need a new outdoor antenna. I ran into this problem here after one of my local stations had a transmitter failure and upon tinkering with the transmitter, after they returned to the air I noticed I no longer had a good signal for it and I had to make some changes on my own end.

[GroundUrMast]

The CS-2 should be enough antenna for your situation when I look at your TV Fool report. Indoor mounting is at the top of my list of 'possible causes of trouble'. The building construction and interference from electronic devises in the home can cause quite a bit of trouble. Now that spring is getting underway, trees are going to cause more attenuation of signals also.

Your idea of moving the antenna to an upstairs location is quite reasonable. I agree that you should try using a cable that allows you more freedom to experiment with mounting location.

As long as you're experimenting, try the CS-2 outdoors, facing SW. Any antenna will do best if it has a clear and unobstructed view of the transmitting antenna.

Without any knowledge of changes to either station's antennas or transmitters, I'd suggest that you contact their engineering departments if that is still a question in your mind. I would expect you will find the engineering staff to be friendly and helpful.

I wouldn't buy another antenna until I had exhausted other reasonable options.

[ADTech]

WWLP is a VHF channel. Our reflector upgrade kit (Accessories > Reflectors) ought to help with it.

WVIT transmits on UHF 35 from your south-west. Try placing the antenna in a widow that faces that direction.

You've received some great advice from fellow posters. Should you need more assistance, please contact us directly by phone, email, or chat. We have tech support folks on duty 9-9 weekdays and 10-6 weekends (Central time) to provide this support for our customers.

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