So I'm not real experianced in this stuff. I just picked up a new TV. LG60PN5000 (you won't find documentation on this online, nothing on the LG website, I read on AVS it is the same as the 60PN5300 just without the picture wizard).
When I set it up it is not getting two channels over the air that my 6 year old LCD got fine. Doesn't pick them up at all, and they were crystal clear on the old TV.
I went to the FCC Tower locator and the two that don't come in are 4.1 and 6.1, listed at UHF, while the rest are VHF (zip is 83646, boise area).
So I figure the tuner isn't handeling the UHF, it seems like a brand new TV shouldn't have any issue with this, but again I don't know much about it. I'm not at my TV to troubleshoot but wanted to see if there might be some obvious stuff I am missing.
The ability to manual tune the channels is pretty limited. So I'm just trying to figure out 1-will this TV model just not handel those channels or 2-did I get a messed up tuner and I should try to exchange for a new one.
Customer service just said unplug it for 45 seconds, then plug in and factory reset and auto tune. Haven't tried yet because I am at work but don't have a lot of faith in that working.
Thanks
Edit: I have tried two different indoor antennas that both work fine on other TV. One is Amazon Basic Ultra Thin, other is Terk HDTVa Indoor Amplified