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We also can't be negative nancy about every situation. That in turn pushes people from even trying. The truth of the matter is that you never know until you try.
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i set expectations to be realistic. If I cannot accurately predict reception, I do not. I instead give the plus and minus factors and allow the customer to make the final decision AFTER they have been informed of the potential pitfalls. Anything else is pollyannaish [adj:, unreasonably or illogically optimistic.]
By all means, give it a try, but do it with open eyes.