|
Okay, based on the complete information provided, the CPA19 is defective and will need replacement. Our currently available pre-amp, the PA18, is not appropriate for your situation. As the CPA19 does have a lifetime warranty, I'd suggest waiting several months until our new model becomes available and then call in for a warranty swap.
In the meantime, try the inexpensive RCA pre-amp. It's cheap (under 25) and is likely to do a good enough job.
Do not expect reliable reception from Memphis, it's simply too far away for predictability.
|