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Assuming you don't care about the VHF-Low signals [e.g. KTJD (RF-5) and KAHO (RF-4)],
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The holders of those two licenses didn't care enough to actually build out those stations. They've never been on the air.
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My only question-mark would be that it has only a single dipole for VHF-hi, which is your ABC, CBS, and PBS feeds. You said you are already seeing some pixelation on those, so that is a bad sign.
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She noted initially that, after relocating the antenna up to the dish location that "We do get all the main channels now, like ABC, CBS, NBC, Fox, and PBS." Now, some pixilization has been noted on two of those channels.
Trees rarely cause reception issues on high-VHF channels. Pixelization on VHF channels is most often caused by electrical or electronic interference or is due to a poor mounting location. As we do not have the specifics as to how or where the antenna is physically located, there is insufficient information available to assume that a more directional antenna would resolve the problem (it likely wouldn't hurt, though, just to be fair and balanced).
For UHF signals, trees are too often an unsolvable problem. Again, we don't have sufficient information to reach any conclusions.