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prion
19-Apr-2014, 2:04 AM
I'm in the Monterey CA area. For the last couple years OTA reception
of all available channels was rock solid. Then one day with no changes on
my part, I lost 27.1 ME-TV. Of course I thought it was something on my end.
So after wasting a day tweaking the antenna, WMC, etc. I still couldn't get
anything. I could however get it in a spotty way using the Samsung tuner
in the TV, but the sound dropped out a lot, and half the time it gave me "Unsupported mode" error.
I called and Emailed the station to no avail. I wasted a good amount of time
trying to diagnose what was happening. I could get all the sub channels of 27
i.e. 27.2 to 27.4. The damn station never answered the phone or responded
to email. All of a sudden after a week or so it came back and everything
is working again. I was a little angry about no response from the station,
it would have saved me a lot of hassle just to know that it was on their end.
Well everything is solved now. It took so damn long to get verified to post
here, I couldn't ask any questions before the problem solved itself. I wonder
if next time I get no response from the station, if I told them I was going to
notify advertisers that no one could see their ads, if it would change the station's attitude of not responding to any form of inquiry. Anyway all channels are fine now.

teleview
21-Apr-2014, 6:32 AM
+=>

http://forum.tvfool.com/showthread.php?t=14435.

StephanieS
21-Apr-2014, 12:51 PM
Hi Prion,

You've run into what happens when you get away from dealing with the major networks. KYMB is a small low power signal in Monterey. When dealing with low power stations, they may have staff in the community or they may not. Some stations have only an on-call engineer.

Where I live outside of Spokane, WA ION TV is central-casted from back east. Finding a human locally to talk to may require several hoops. Or you may have to rely on someone far away to relay the message.

Bottom line dealing with the smaller stations the staffing and interaction can be great to non-existant.

It makes you appreciate that the full power stations for the most part still maintain an accessible engineering staff.

Cheers